FAQ

What is Kissparts?

Kissparts is a brand specializing in jewelry storage organizer. we offer a wide range of high-quality and stylish organizers to help you keep your jewelry storage organizer and easily accessible.

Can the jewelry organizers be used for traveling purposes?

Yes, many of our jewelry organizers are designed with travel in mind. They are compact, lightweight, and offer features to keep your jewelry secure while on the go.

Do you have retail locations?

Currently, we only have an online store, but we may have retail locations in the future.

How do you secure my payment information?

We understand the importance of the safety of your personal information, and we take security very seriously. We do not process any of your payment information ourselves. All payment-related matters on KissParts

are handled by PayPal and Credit Card.

What payment methods do you accept?

We accept PayPal Express, PayPal Credit, and all major Credit/Debit cards.

Can I modify or cancel my order?

If you have not paid for your order, you can modify and reorder. If you have completed payment for your order, you can cancel or modify it within 24 hours for any reason. If more than 8 hours have passed, please contact our customer service representatives at info@kissparts.com for assistance.

How do I return my order?

To request a return or for any other assistance, please email us at info@kissparts.com. After receiving the returned order, our Quality Assurance department will inspect and verify the item's condition. Once the inspection is complete, your return will be fully processed.

What is your return policy?

We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date.

What if I don't like the product I purchased?

We want you to feel at ease when shopping at kissparts, which is why we offer a 30-day return/exchange policy. If you don't like the jewelry accessories after receiving the package, simply return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account.

Note: Due to lighting, display color, and different understandings of color, a small amount of physical products may have slight differences from the photos. Please choose your jewerly accessories carefully, and the actual product shall prevail.